Privacy Policy

Privacy Policy

Effective Date: April 21, 2026
Last Updated: July 28, 2026

1. Introduction

Welcome to MaLinda Foods LLC (“MaLinda Foods,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our products, communicate with us, or interact with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit: www.malindafoods.com (or any website, online store, mobile application, or digital platform operated by MaLinda Foods)

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect several types of information, including:

Personal Information You Provide

When you interact with MaLinda Foods, we may collect:

Customer Information

  • Full name
  • Email address
  • Mailing address
  • Shipping address
  • Billing address
  • Telephone number

Purchase Information

  • Products purchased
  • Order history
  • Delivery preferences
  • Returns or refund requests

Account Information

If you create an account, we may collect:

  • Username
  • Password (stored securely using encryption methods)
  • Account preferences

Communication Information

When you contact us, we may collect:

  • Messages submitted through contact forms
  • Customer service inquiries
  • Feedback, reviews, and product comments

3. Payment Information

MaLinda Foods does not directly store your complete payment card information.

Payments may be processed through secure third-party payment providers, such as:

  • Credit card processors
  • Digital wallet providers
  • E-commerce payment platforms

These providers collect and process payment information according to their own privacy policies and security practices.

MaLinda Foods may receive limited payment-related information, such as:

  • Payment confirmation
  • Transaction reference numbers
  • Payment status

4. Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Referral websites
  • Approximate geographic location based on IP address

This information helps us:

  • Improve website performance
  • Understand customer preferences
  • Prevent fraud
  • Enhance user experience

5. Cookies and Tracking Technologies

MaLinda Foods may use cookies and similar technologies to improve your online experience. Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies for:

Essential Cookies

Required for website operation, including:

  • Shopping cart functionality
  • Secure checkout
  • Account login

Analytics Cookies

Used to understand:

  • Website traffic
  • Customer behavior
  • Popular products
  • Website performance

Marketing Cookies

Used to provide:

  • Relevant advertisements
  • Promotional communications
  • Personalized shopping experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

6. How We Use Your Information

MaLinda Foods may use your information to:

Process Orders

  • Complete purchases
  • Process payments
  • Ship products
  • Provide order confirmations
  • Handle returns and refunds

Provide Customer Service

  • Respond to questions
  • Resolve issues
  • Provide product information

Improve Our Products and Services

  • Analyze customer preferences
  • Improve website functionality
  • Develop new products

Marketing and Promotions

With your consent, we may use your information to:

  • Send newsletters
  • Share product updates
  • Announce promotions
  • Provide special offers

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We may use information to:

  • Detect fraudulent transactions
  • Protect our website
  • Enforce our terms and policies

7. How We Share Your Information

MaLinda Foods does not sell, rent, or trade your personal information. We may share information with trusted third parties only when necessary to operate our business.

These may include:

Service Providers

Examples include companies that assist with:

  • Website hosting
  • Payment processing
  • Shipping and delivery
  • Email communications
  • Marketing services
  • Customer support
  • Analytics

These providers are authorized to use information only as needed to provide services to MaLinda Foods.

Shipping Partners

To deliver your orders, we may share:

  • Name
  • Shipping address
  • Telephone number
  • Order details

with carriers and logistics providers.

Legal Requirements

We may disclose information if required by law, regulation, court order, or governmental authority.

8.Data Security

MaLinda Foods uses reasonable administrative, technical, and physical safeguards designed to protect your personal information. 

Security measures may include:

  • Secure website connections (SSL/TLS encryption)
  • Restricted access to customer information
  • Secure payment processing
  • Password protection
  • Regular security monitoring

However, no method of transmission over the internet is guaranteed to be 100% secure.

9.Your Privacy Rights

Depending on your location, you may have certain privacy rights.

These may include the right to:

Access Your Information

Request a copy of personal information we maintain about you.

Correct Your Information

Request corrections to inaccurate information.

Delete Your Information

Request deletion of certain personal information.

Opt Out of Marketing

Stop receiving promotional communications.

Manage Cookies

Control cookie preferences through your browser. To submit a privacy request, contact:

MaLinda Foods LLC
Email: contact@malindafood.com
Phone: 877-680-9001

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to request deletion
  • Right to correct inaccurate information
  • Right to opt out of the sale or sharing of personal information
  • Right to limit certain uses of sensitive personal information

MaLinda Foods does not sell personal information. California residents may submit requests by contacting:

Email: contact@malindafood.com

11. Children’s Privacy

MaLinda Foods does not knowingly collect personal information from children under the age of 13 without parental consent. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, including:

  • Retail partners
  • Social media platforms
  • Payment providers
  • Shipping services

MaLinda Foods is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Email Communications

If you subscribe to receive communications from MaLinda Foods, we may send:

  • Product announcements
  • Recipes
  • Promotions
  • Company updates
  • Special offers

You may unsubscribe by clicking the “unsubscribe” link included in our emails.

14. Marketing Communications and SMS Messaging

If you choose to receive text messages from MaLinda Foods, you consent to receive promotional and transactional messages. Message frequency may vary. Message and data rates may apply. You may opt out at any time by following the instructions provided in the message.

15. Food Product Information

Information provided on the MaLinda Foods website regarding:

  • Ingredients
  • Nutrition
  • Allergens
  • Preparation instructions
  • Product availability

is provided for informational purposes. Customers should review product packaging before consumption.

16. Changes to This Privacy Policy

MaLinda Foods may update this Privacy Policy periodically.

When changes are made:

  • The updated date will be revised at the top of this page.
  • Significant changes may be communicated through our website or email notifications.

Your continued use of our website after updates means you accept the revised Privacy Policy.

17. Short Messaging Service (SMS) 

MaLinda Foods Privacy Policy
MaLinda Foods Respects your privacy. By opting into our SMS messaging service,
you agree to the following terms regarding how we handle your data

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected over the phone or in person.

 Data Usage: We use your data solely for informational purposes, such as replying to customer questions and inquiries.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact MaLinda Foods at 877-680-9001 or contact@malindafood.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to contact@malindafood.com or 877-680-9001.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Carrier Non-Liability Carriers are not liable for any delayed or undelivered messages

Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

18. Contact Us

If you have questions about this Privacy Policy or how MaLinda Foods handles your information, please contact:

MaLinda Foods LLC
Privacy Department
Email: contact@malindafood.com
Website: www.malindafoods.com

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